Q: Is VacTwins safe for textured ceilings?
A: Yes, the soft brushes, when lightly applied to ceiling in a gliding motion, removes dirt, dust mites, and cobwebs from ceiling without damaging ceiling.
Q: Do I need to clean my ceiling fan blades?
A: Yes, When fan is in motion blades act as a magnet, collecting dirt, dust, and mites. These particles build up on blades and are redistributed back into the air.
Q: Why do I need to clean my ceiling fan with VacTwins?
A: VacTwins keep all particles enclosed in unit and draws them into vacuum cleaner leaving you with clean fresh air.
When cleaning ceiling fans with rags, sponges, mops, and pillowcases particles will be released back into the air, settling on surrounding surfaces.
Q: Will VacTwins reach high ceilings? What's the greatest height?
A: By combining extensions, VacTwins has been tested on ceilings as high as 16' without losing any suction or cleaning power.
Q: Can additional extensions be purchased?
A: Yes, additional extensions may be purchased extensions at www.vactwins.net
Q: Will VacTwins fit any vacuum?
A: VacTwins fit most vacuums with a circular wand and or using the crevice attachment. If VacTwins doesn't fit right out of the box, contact us for assistance at: vactwins-trc@att.net. When emailing please include the brand and model of your vacuum, and issue you are having.
Q: Can the VacTwins unit be returned?
A: Yes, see our return policy for instructions to receive a full refund.
Q: How long will it take to get my refund?
A: Once unit is received and inspected; refund will be processed within 10 business days on approved returns.